Q. How are you selling the items so cheap?
A. Selling on eBay entails minimum selling costs and hence lower prices for customers.
Q. Are there any hidden costs in the transaction?
A.
There are no hidden costs. The amount you pay on eBay is final all
inclusive , However Octroi & State Service Tax is charged in few places and is not
included. It is to be paid by the buyer.
Q. How come your rates are lowest on eBay?
A.
We work on very low margin for the eBay Buyers. We try to get the best
rates from our companies, which in-turn we pass it on to our buyers.
Q. There are bigger more reputed sellers on eBay. Why should I buy from you?
A.
We are New seller on eBay ( April 2012 ) , with your support we will
surely become bigger & reputed. Remember every reputed sellers was a New Seller.
Q. Do you ship to anywhere in india ?A.
Yes we ship to any city any state in india , some states requires Sales
Tax form duly filled by the buyer (resident of the state) to be given
to the seller before the item can be dispatched. Shipping delay may
occur due to such taxation laws , also shipping delay may occur in
remote locations.
Q. Why can’t I send the item back to you for Warranty issues?
A.
We are resellers of the products and not an authorized service provider
for these brands. You need to send the items for any service related
issue to these centers only which are easily available over the internet
on the company’s website. Kindly preserve the bill for
availing the warranty.
Q. What shall I do if the item has come damaged on arrival?
A.
We send through the most reliable courier service in India after duly
verifying the condition of the item. The courier company themselves will
not accept open or tampered packages from us. Therefore no question
arises of items being damaged on arrival. In the rare case of it
happening, you must not accept the package from the courier. It is
important and essential that the package be opened for physical
condition verification in front of the courier representatives if you
see any damage/tampering to outside physical condition. No claims of
physical damage of the items on arrival will be accepted if not shown to
the courier personnel and items returned to them.
Q. I am happy with the transaction. Hence I plan to give 4/5 in feedback ratings.
A.
Please note that unlike in exams where 4/5 is a good result, for
sellers on eBay, it is below average performance and will affect our
ability to offer better rates and services to you in future. Kindly
revert back as often as required till all your queries are fully
resolved but pls do not forget to give 5 out of 5 rating in all parameters.
Q. Can I collect in person and pay less or can I pay in cash and get a discount?
A.
Please note that we do not sell outside eBay. If you plan to collect
the item in person, you can contact us and we will guide on how you can
complete the transaction on eBay. We can also offer discount if
collected in person and paid cash because we save on Paisapay Charges
and same will be passed on to the customer.
Q. I want to buy in bulk quantity. Can I get a special discount?
A. Yes, you can get a special discount on bulk quantity. Kindly contact us for more information on the same.