Indiabigbaazar's Terms & Conditions :
Paisapay Only - Credit Card payments, Online Bank Transfer, Debit card.
Payments made via Paisapay are subject to confirmation. Orders will only be dispatched once we receive a confirmation e-mail from Paisapay.
Shipping & handling:
Item will be shipped only to the address provided in the ebay order within 2-7 business days after the payment is confirmed. Change of shipping Address after the placement of order is against ebay policy.
eBay allows for shipping upto 7 days from clear payments and delivery period of 10 days after shipment. So you should be receiving your product between 3 and 15 days max. Exact time line would be emailed to you once the payment is clear. If your town is not serviced, a full refund will be issused within 15 days by ebay (PaisaPay).
We use reputed courier services only with online tracking facility, once goods are dispatched, an e-mail will be sent containing the dispatch details of your shipment. We ship via Reputes Courier or Indian Speed Post.
Octroi will be paid extra by the customer wherever applicable.
We take utmost care packing your product. Please do not accept the courier if the package / box is opened by courier.
No complaints of non delivery for non serviceable areas will be entertained. I may however ship some products via other courier at my discretion.
Replacement / Refund Policy:
Refund provided only if the product will be returned in original sealed box pack condition.
No Refund after the product is unpacked or open or used.
Replacement of the product will be on our discretion from case-to-case basis, we will offer replacement or store credits once the goods are inspected by us. It takes normally 7 business days to process your refunds or returns.
Warranty of the products is as per the Manufacturing Company policy.
Customer Loyalty Programme:
We Believe in developing good customer relationship.
We will include you in our Customer Loyalty Program, thus REPEAT BUYERS will be entitled to extra privileges / benefits. (please intimate us if you are repeat buyer as soon as you buy the product)
If you are happy with your purchase, please leave a positive feedback and we will do the same within 24 hours.
If you have any problems or concerns whatsoever with your order or product, please message us and give us a chance to assist, before you leave any feedback. We believe we can produce a positive outcome to any situation and will work hard to earn your praise. Thousands of satisfied customers are our testimony of service with trust.
We are open for all communication please contact us before leaving your negative feedback any rating given to a seller can neither be changed nor modified. So better communicate for faster resolution to any disputes.
“DISCLAIMER : The Seller DSR rating shown above is for representation purpose only, Pls check my feedback profile to know my current DSR ratings ”
About us :
A trained & experienced team of customer service representatives at your service, providing product advice and a detailed follow up of the sales and after sales process. Buyer’s Guides to help you choose the exact product you need.
If you need any further clarification regarding the product, please do not hesitate to ask us, we would be glad to assist you.
If you have any questions / queries, please feel free to message using the ask a question option 24 hours a day, 7 days a week. We try to respond your messages within 24 hours.
email to firstname.lastname@example.org
Call / SMS on +91 9898 62 9898