Our Terms & Conditions
Customer Support No.: +91 22 6132 5050
eBay Store Timings: Mon – Sat from 9:00 AM to 9:00 PM
Feedback & Detailed Seller Ratings
Your feedback is very important in maintaining the integrity of eBay. We strive to provide our buyers with excellence, at all levels and at all times. We want to earn your positive feedback and 5 star DSR ratings as your feedback is a direct reflection of our performance as Sellers on eBay.
Please DO NOT leave negative feedback when your issue can be resolved by a simple call or email. You can contact us any time from Mon – Sat 9AM to 9PM and we will get back to as quickly as possible. Our contact details are: Email: firstname.lastname@example.org | Tel No. (022) 6132 5050
Sample DSRs (Detailed Seller Ratings)
DISCLAIMER: The Seller DSR rating shown above is for representation purposes only. Please check our feedback profile to know our current DSR ratings.
Please help us maintain a 100% Positive Feedback & 5-Star DSR’s
If you still think that you still can’t leave positive feedback and 5-Stars across the board, please email us or call us and we assure you that your issue will be resolved immediately.
All our prices are inclusive of Shipping & Customs Duty & Octroi Charges (where applicable). You DO NOT have to pay anything extra at the time of delivery. You are requested to call or email us immediately if any additional charges are levied on you. If you wish to avail a further discount on any item please contact us and we’ll try our best to accommodate you.
All of our items sold on eBay are imported from the USA or UK. Since our items are imported we require a total of 8 - 15 Business Days to deliver the product to you.
We’ll ship the item out within 10 days of purchase and provide you with a docket number within that time-frame, so that you can track the status of your item.
We only use BlueDart for domestic shipping as they provide the best service in India. We understand that some products are high value in nature and therefore only choose the most reliable courier for delivering our products to you. If you have any concerns regarding shipping we request you to please contact us.
Before purchasing from us we strongly urge you to visit the BlueDart Serviceable Location Finder to check if we can service your particular area:
We provide a one year Dealer Warranty for all items listed on eBay. The warranty covers any repairs or replacements (dead on arrival) required within One Year from the date of purchase. We'll have item pickup from your location free of charge, and arrange for the repair/ replacement within a stipulated time-frame. Please note this warranty does NOT cover any external damage incurred by the buyer and is effective until One Year after the date of purchase.
10 Day Replacement Guarantee
All products sold on ShopYourWorld are covered under a 10 Day Replacement Guarantee. If you inform us on delivery or within 10 days from the date of delivery, we will schedule a pick-up from your registered address. Once we have received the item back in its original condition and packaging, we will inspect the issue and have the product replaced for you without any additional costs. Any returns after the stipulated 10 days after the date of delivery will NOT be entertained.
Following shall not be eligible for return or replacement:
- Any returns more than 10 days after the date of delivery
- Damages due to misuse of product.
- Any damage / defect which are not covered under the manufacturer's warranty.
- Any product that is returned without the original packaging, including the box and all other items originally included with the product.
You can request for a replacement by calling us on +91 22 61325050 or sending an email to email@example.com
You must request for a cancellation via email of through the eBay messaging system within 24 hours after your order placed. Shop-your-world will not entertain any an requests for cancellation post 24 hours of placing your order.
The voltage standard in the United States is 110v-120v and in India it is 220v-240v. As we import some of our products from the United States these products may come with a standard US voltage, depending on the product and manufacturer. We would advise you to check the voltage of the product prior to plugging in the item, if you are unsure, you can also contact us and we will obtain the information for you. If your product is 110v, you must purchase a step-down voltage converter which can be purchased at our eBay Store or any local electrical store in your locality. Shop-Your-World is not liable for any electrical damages, failures, loss of performance of such products and/or their accessories.
All our products are insured for damages/loss in transit till they reach your doorstep.
Some of our items are NTSC whereas others are PAL/NTSC. If the item is NTSC then you will require a PAL to NTSC converter for use in India. If you are not sure please check with us about the particular item that you are interested in. Shop-Your-World is not liable for any technical failures, loss of performance of such products and/ or their accessories.
We only have a limited number of products listed on eBay, however you can always request us to exclusively list a product for you to purchase. The product must however be available at a US or UK Online Store. Shop-Your-World reserves the right to deny any request that does not abide by Government Laws or eBay Policies.
Thank you for shopping with us!