The best way to contact us is through eBay messages.
About Us:
MEDIATECH
COMPUTERS was established in 2009 as a 3G MODEM distributor and trader
of other Telecommunication/ Computer/ Electronic products in Indian
Market. From that time, we've continued to grow tremendously by focusing
on providing quality deals at aggressively low prices. Over the years,
we've successfully expanded our products to include a wide variety of
heavily discounted brand name consumer electronics that can't be found
through other distribution channels. Today MEDIATECH COMPUTERS is the
India's competitive wholesaler of excess computer and consumer
electronics equipment.
Terms & Conditions:-
SHIPPING:
1) We ship only in India
2) Items will be shipped within 3-6 days after the confirmation of complete payment.
3) We ship through reputed courier i.e, Overnite Express. Please check the link below to find the availability of Overnite service to your pin code before placing an order.
LINK:
http://www.overnitenet.com/FindPinCode.aspx
If your area is not covered under serviceable area of Overnite, then orders can be dispatched through Speed Post. But it may take up to 10 days to reach, depending upon the location of the buyer.
4) If you want us to ship through any other Courier Service, please
message us through eBay messaging before purchase and place an order
only after our confirmation for the same. We will try our best to send
the item through the courier of your choice. However, we may choose to
even cancel the order in case we are not able to ship it via the courier
of your choice or if you place an order without our confirmation and
send a request to send the item via courier of your choice after
purchase.
5) All products are shipped with 100% in-transit Insurance including
Handling, Packing Materials, Boxes, Fuel Charges and Warehouse
Processing Charges.
6) In some States like Maharashtra and MP, Octroi is applicable. Most of
times its not charged & shipment is delivered free but still if
charged, Buyer need to make the payment directly to the shipping
company. Octroi charges are NOT included in the listing price and it has
to be paid by the Buyer only.
RETURN POLICY:
1) The items are 100% as described on the listing page.
2) Please do not purchase the item if you feel that the description is
incorrect or insufficient. In such case, please do not hesitate to
contact us through eBay messaging before making the purchase and we will
be glad to assist you in clarifying your doubts.
3) In the event your item is damaged or defective you must contact us within 24 hrs through eBay messaging.
4) After delivery, we have standard 7 days "no questions asked return
policy", only return shipping charge to be paid by the buyer. The buyer
is responsible for returning the product safely in good packing
condition to us.
5) Product sold under manufacturer warranty: should be sent to the respective brands service center for required services.
6) Product sold with dealer warranty (seller warranty): will be
addressed by the seller and should be sent to the seller after
confirming the address for reshipment within the specified warranty
period.
7) Replacement or refund, whichever applicable will be done only after receiving the material sent by the buyer.
FEEDBACK:
Customer satisfaction is our top priority. Please give us a chance to resolve any issues before posting a feedback!
1) There is nothing for which you should give negative / neutral
feedback, for any problem in an item you will receive full refund /
replacement/ repairs from the manufacturer. If the product is not
delivered due to any reason buyer will receive full refund in the
original mode of payment.
2) Feedback & DSRs (Details Seller Ratings). We Strive for 100%
Customer Satisfaction and we love to leave positive feedback to our
buyers. Therefore, our feedback and DSR are extremely important to us as
better DSR score affect our search placement on eBay, We want to earn
your good feedback and 5 star DSR rating. Unfortunately, 4 stars is
considered a bad rating for seller and can result in restrictions on our
account. Please help us maintain our business.
DISCLAIMER
: The Seller DSR rating shown above is for representation purpose only,
Pls check my feedback profile to know my current DSR ratings
CONTACT US:
The best way to contact us is through eBay messages!
If you have any problems or concerns whatsoever with your order or
product , please message us using "ask the seller a question" option 24
hours a day, 7 days a week, and give us a chance to assist , before you
leave any negative or neutral feedback. We believe we can produce a
positive outcome to any situation and will work hard to earn your
praise.
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