Q: Will you provide a SIM Card?
A: SIM Card will be provided as per your delivery address region. Ex - Rajasthan SIM will be provided for Rajasthan delivery address. Delhi SIM will be provided for Delhi delivery address.
Q: How will we activate?
A: After you make the purchase, we inform the MTS team of your purchase. Someone from their team will contact you for activation. If your area is serviceable by their team, they will fix an appointment with you to collect the required documents. Else you will have to visit the nearest MTS Store for activation.
Q: What documents are required for Activation?
A: An ID Proof, a Passport size photo are required for activation. The MTS team will also get their CAF form signed from you.
Q: Are there are any charges for activation?
A: There are no charges for activation.
Q: Will the phone work on any CDMA network/
A: Yes, the phone is officially unlocked by the manufacturer to work on all CDMA networks
- We usually ship same day.
- We are a eBay Power Shipper i.e. eBay takes care of shipping. They assign the courier company and ensure safe and timely delivery to you.
- All items are well packed to reach safely at your door step.
- If you have any query / question about the Product, feel free to contact us through eBay By clicking on "Ask a Question".
- You can also reach us at firstname.lastname@example.org. Due to high volume, please ask your queries through email or 'Ask a Question'. We will reply within 24 hours.
- We believe in 100% customer satisfaction. If any issues, please feel free to contact us and we will solve your issues.
- Warranty is covered by manufacturer
TERMS OF SALE
- Please make all inquires about the product before completing the purchase.
- Phone number is required for delivery.
- Octroi, Entry Tax and any other Local Taxes at Buyer’s State / City are NOT included.
- Kerala orders require a Form 16 and ID proof of the buyer. If you want delivery in Kerala, then please email your documents at email@example.com with your PaisaPay ID in the subject. Orders without these documents will be cancelled. Form 16 can be downloaded at http://www.keralataxes.in/forms/16.pdf
- All all orders are processed at 8am. Orders received after 8am will be dispatched the next working days.
- No dispatches on Sunday or national holidays.
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Activation of Services:
Each product will come bundled with MTS SIM to avail the bundled offer.
accordance to rules laid out by DOT, a user will have to submit necessary
documentation of Proof of identity and Proof of address for the services to be
activated. In case required documentation is not provided the customer will not
be able to use the MTS Services.
After receiving the product from the
ecommerce portal, the customer has the following options to activate the
1. 1) Call to Activate Service: A customer may call MTS Call centre
and request for an activation of services. MTS / representative will visit the
customer and proceed with activation of services subject to completion of
2. 2) Alternately, the
customer may visit nearest MTS retail store and complete the activation