1). Please contact us to request a return authorization. Your name, sale
number, and reason for return should be included in the email. All items
returned must contain all accessories and all original packaging materials
and packed as it was when received.
2). Please repack the item carefully. Items returned will be tested for
tampering of seals or screws and a new replacement will be shipped to the
buyer immediately when found defective due to fault during production and
3). In the event that a suitable replacement is not available then a
refund/merchandise credit will be issued. Shipping, handling and insurance
fees are non refundable.
4). If the item is found non-defective, the item will be sent back to the
buyer at buyer’s expense.
5). The items to be returned should be sent only by India Post SPEED POST (
not by any courier service ) with the item correctly declared under
insurance. The address to whom it should be returned within India or outside
India ( CHINA, HONG KONG, TAIWAN, USA, CANADA, UK, AUSTRALIA, KOREA,
Malaysia, Singapore etc ) will be communicated to you as soon as you inform
your wish to return.
6). Returns will be entertained only if the parcel was opened under a video
camera ( Mobile cell phone video is enough in good light ) to prove that the
item was received as sent by the seller. This video clip should be sent to
the seller to get return authorisation.
7). Returns will be accepted only if there is no sign of usage or damage in
any form in the product
8). Before returning the defective product, please kindly provide us with
proofs as below:
a) Photos of the front and back of the packaging envelope or box
b) Partial shipment slips Or Tracking number (if applicable)
c) The item Number, Paisa Pay id, eBay ID, Price, Date of payment, Tracking
date of receipt, date of confirmation of delivery, etc.
d) Photo, video, screenshot, or description of the defective item/area
e) Video taken on receipt to show the contents and condition when received.
f) A detailed description of the defect, What, how, where, when, which,
testing means etc
should be clearly mentioned.