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Managing your account
Your account is your identity on eBay. Use your account to buy, sell, communicate with other members on eBay, and leave Feedback for trading partners. Find out more.
Solve a problem
Enter your email address on the Forgot User ID page, and click the Continue button. We’ll send your user ID to your email address.
The email address listed in your eBay account may be incorrect, or if you have a spam filter, the email might have been sent to your junk mail folder. If the problem continues, contact us.
Problems with your account
Reinstating your account
Resolving errors and technical issues
Have a question? We can help.