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All about Feedback

Feedback represents your reputation as an eBay member. It’s made up of comments and ratings left by other members you’ve bought from and sold to. Find out how Feedback works.

Solve a problem

If you’ve received negative Feedback, try to tell your side of the story by replying to the Feedback. There are a few special situations when we’ll remove Feedback.
Feedback can be left only for registered members. A member might not be registered because the member’s account was suspended or because the member decided to close the account. However, the item will stay on My eBay for 60 days. If the member’s account is reinstated or if the member cancels the account closure, you can leave Feedback.
You can leave Feedback for the same member multiple times, once per transaction. The way your rating affects the member’s Feedback Score depends on whether the transactions occurred in the same week. Learn more about how Feedback works.

Help topics

Basics

Tutorial

Feedback and the eBay community 
Learn more about our Feedback system and how to get the most out of our community resources.

6 minutes

How to

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