If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.
eBay wants to ensure that the marketplace offers buyers an array of safe, appropriate, and convenient payment choices for the marketplace.
At present, listings on eBay India are disabled and purchase transactions cannot be conducted on the Website. When transacting on eBay's other international sites, please review the Accepted Payments Policy applicable to that eBay site.
From time to time, as new payment services arise, eBay will evaluate them to determine whether they may present trust and safety concerns and are appropriate for eBay. Payment services that are not permitted on eBay may, in fact, be outstanding services for consumers in other contexts. eBay’s evaluation relates only to whether a particular service is appropriate for the eBay. eBay will consider the following factors, among others, in making its determination:
Whether the payment model offers substantial financial, privacy and anti-fraud protection for buyers and sellers
Whether the payment model raises the potential for confusion among eBay users, or involves incentives that may present fraud concerns
Whether the payment model involves precious metals, or other non-cash (points, miles, minutes, coupons, discounts) as consideration
Whether the payment service has a substantial historical track record of providing safe and reliable financial and/or banking related services (new services without such a track record generally cannot be promoted on eBay)
The identity, background and other business interests of the payment service sponsor
The license/regulatory status of the payment provider in the countries where it provides payment services
Offline payment methods generally do not offer the same level of protection or convenience as online payments.
Permitted Payment Options: At present, listings on eBay India are disabled and transactions cannot be conducted on the Website. Sellers will not be able to offer to accept payment on the Website through any mode.
Permitted Payment Options on other eBay site i.e. other than ebay.in shall be allowed/ governed as per the specific site policy.
Not Permitted Payment Option on eBay.in: Any Payment Options other than the Permitted Payment Options described above shall be considered as not permitted payment option and shall be considered as violation of this policy and actions, as mentioned below can be initiated against seller(s) for the violations. Where buyers pay through any payment method other than Permitted Payment Options, those transaction(s) shall not be eligible for coverage under eBay Guarantee*. Example of some of the not permitted payment options are as follows:
Cheque, Demand Draft, Cash on pick up, Mail cash
Instant cash transfer services (non-bank, point-to-point cash transfers) such as Western Union or Moneygram
Deposits in Seller’s Bank
Direct Transfer of money to Seller’s or Seller’s offered Bank Account
Paying with Virtual or Cryptocurrencies
The above list is merely indicative and not exhaustive
Sellers should not request payment through any method other than those mentioned as “Permitted Payment Option” above. In addition to the above, please see the “Some Examples” section of this policy for those evaluated payment services prohibited on eBay.
Misleading and Discouraging Payments
Sellers who state in their listing that they accept certain payment methods should not selectively offer those payment methods to buyers or discourage buyers from using those payment methods.
This means that sellers must always accept payment from buyers through the payment methods they have selected in their Payment Details section of their listing, and must not act in any way to discourage buyers from paying by these methods.
This policy is not only limited to communications made in listings, but also includes all correspondence between a seller and buyer that relates to an eBay transaction.
Violations of this policy may result in a range of actions including:
Listing cancellation
Forfeit of eBay fees on cancelled listings
Limits on account privileges
Account suspension
Payment Services not permitted on this site: AlertPay.com, anypay.com, AuctionChex.com, BillPay.ie, ecount.com, cardserviceinternational.com, CCAvenue, ecount, e-gold, eHotPay.com, ePassporte.com, EuroGiro, FastCash.com, Google Checkout, gcash, GearPay, Goldmoney.com, graphcard.com, greenzap.com, ikobo.com, Liberty Dollars, Moneygram.com, neteller.com, Netpay.com, paychest.com, payingfast.com, Payko.com, paypay, Postepay, Qchex.com, rupay.com, sendmoneyorder.com, stamps, Stormpay, wmtransfer.com, xcoin.com, Western Union, Cash deposit/ online money transfer directly in the seller’s/ seller provided bank account, money order request.
The above said list is merely indicative and not exhaustive.
Safety and convenience are at the core of eBay’s policies toward payments. This policy is designed to promote safe online shopping, and to encourage online payment methods that are safe, easy to use, reliable, and offer high levels of protection for users. The policy also attempts to preserve some flexibility for users that still prefer offline payment methods.
