Help
Help
Search the Help pages (Does not search for items or products)  Search Help PagesTips
Enter your Help search terms here. (Example: 'contact seller')

Threats and offensive language policy

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.
 

Threats, offensive language and hate speech are not allowed on eBay.

To ensure eBay users have a positive experience on eBay, we don't allow members to use threats, or language that we consider to be abusive, hateful, or offensive.

What is the policy?

  • It is strictly prohibited to engage in threats of bodily or physical harm or any kind of harassment using any method including by email, member-to-member messaging, on our public message boards (such as our discussion boards, groups, and other community areas) or within Feedback comments

    • If a member receives a threat, it should be reported to local law enforcement

  • Language that is hateful, obscene, offensive, profane, racist, sexual, defamatory, violent, or discriminating, including on the grounds of race, ethnicity, color, religion, disability, national origin, sex, gender and gender identity, or sexual orientation cannot be used in profiles, usernames, chat rooms, discussion boards, member communication, eBay Claims, eBay Stores, Feedback, listings, product pages, collections, and any other areas of the site

  • Listings for products that contain profanity in the official title are allowed, as long as they follow the guidelines below:

    • They must follow our Offensive materials policy

    • They must follow our Adult items policy

    • CDs, DVDs or other media with titles that include language which may be considered to be profane are allowed on eBay as long as any profane words are part of the official title

    • Adult items that include language which may be considered to be profane as part of their official title or description may be allowed as long as they follow our Adult items policy

    • Novelty items (shirts, stickers, etc.) containing profanity may be listed if the profane word is blurred out completely in any images, and the majority of the word has been replaced with asterisks in the item listing

Activity that doesn't follow eBay policy could result in a range of actions including, for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Why does eBay have this policy?

This policy protects members, and ensures eBay remains free of threats and language that may cause offence.

Contact Customer Service

Contact us

Have a question? We can help.

 Contact us

Related Help topics