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Gift cards policy

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

 

Policy overview

You can sell most gift cards on eBay.in, though there are a few restrictions. This includes the number of gift cards you can offer at a time, the maximum value of the gift card, and the types of cards you can list. Kindly go through our guidelines below.

Make sure your listing complies with all applicable provisions of law and follows our guidelines. Our guidelines below include a non-exhaustive list of items that are not allowed or restricted, and are meant for your guidance only. If your listing is non-compliant, it will be removed, and your buying and selling privileges could be restricted.

What are the guidelines?

 

Allowed

  • Valid Retail gift cards that can only be used at a specific store or group of stores, subject to the limits below.

  • Paper-based gift certificates

Restricted

  • Collectible gift cards with no redemption value can be listed, as long as you specify that the Gift Card is not valid and that there is no redemption amount on the Gift card.

  • For stores or companies going through bankruptcy or going out of business, you can list their gift card only if it's still being accepted as a form of payment. If there's an expiration date, make sure you specify it in your listing.

  • Gift cards for travel services (such as airline tickets, lodging and so on) must follow the guidelines in our Travel policy.

  • Approved third-party retailers can list electronically delivered gift cards, as long as they meet specific listing requirements.

  • Sellers of physical retail gift cards must follow these guidelines:

  • You need to provide the expiration date, redemption amount and any other conditions necessary for the buyer to make a decision to purchase and redeem the Gift cards.

  • You should have the right to list and sell the Gift cards.

  • You have the card in hand at the time you list it.

  • You need to dispatch the gift card to the buyer within two days from the date of payment

  • The redeemable value shall not exceed INR 30,000/- or any applicable regulatory limit/ceiling, whichever is lower.

Note: eBay may at its discretion, exempt authorised resellers to list retail or digital gift cards outside of these limits.

Not allowed

  • Electronically delivered gift cards

  • Prepaid cards that can be used at any store, such as those with a Visa, MasterCard or American Express logo.

  • Store or merchandise credit in the form of a receipt

  • Gift cards that are redeemable for cash

 

You may have gift cards that you can't use or would like to sell. The limits on the value and the frequency of gift card listings are in place to help you sell safely.

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