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Publishing contact information policy

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

Policy overview

You can't publish another eBay member's contact information in online public areas. If you see a violation of this policy, report it us by clicking the Report link at the bottom of this page. Be sure to send a copy of the online posting or a link to the website where the member's information is published.

Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

Not allowed

Not allowed

  • Examples of contact information you can't publish:

    • Name

    • Address

    • Phone number

    • Email address

  • Public areas where you aren't allowed to publish contact information:

    • Profiles

    • Board Posts

    • Feedback Comments

    • Newsgroups

    • Online forums

    • Web pages

Note: User IDs aren't considered personal contact information.


Privacy is one of eBay's building blocks. When you register with us, we protect your personal information. We need you to respect the privacy of other eBay members.

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Report listing violations or problems with another eBay member.

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