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Invalid Bid Retraction

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

A bid is a binding contract. All bids are active until the auction ends. If you win a listing, you’re obligated to complete the transaction. Under certain exceptional circumstances, eBay will allow a buyer to retract a bid.

However, misuse or frequent use of the bid retraction option is not permitted on eBay. This includes any manipulation of the bidding process to discover the maximum bid of the current high bidder.

Violations of this policy may result in a range of actions, including:

  • Listing or Want It Now post cancellation

  • Forfeit of eBay fees on cancelled listings

  • Limits placed on account privileges

  • Loss of PowerSeller status

  • Account suspension

Shrey is bidding on a new car with a reserve price. He bids on the car but finds that his bid has not met the seller’s reserve price. In order to uncover the reserve, he bids more than he is willing to pay to discover the reserve price and then retracts his bid.

Mamta is bidding on a rare collectible. She bids on the item and with each bid discovers that someone with a higher proxy bid wins the item. Frustrated with bidding, she purposefully bids more than she would ever be willing to pay to uncover the winning buyer’s proxy bid and then retracts her bid afterwards.

Sarah wants an MP3 player. She places bids on many identical MP3s and then retracts bids on all listings except the one she thinks she’ll win as the final 12 hours approach.

Special circumstance where bid retraction may be permissible:
Mrs. Arora bids on a laptop but accidentally adds a zero to his bid amount.

To report a trading offence: Contact Customer Support

Include the appropriate information, including any relevant emails.

Note:

  • eBay will consider the circumstances of an alleged offence and the user's trading record before taking action.

  • Disciplinary action may result in a formal warning, temporary suspension, or indefinite suspension.

  • If a complaint can't be proven with certainty, we may take no action.

  • Due to privacy issues, it's not possible for eBay to discuss the results of an investigation.

Inappropriate or excessive bid retraction harms the marketplace. It is unfair to buyers who are placing legitimate bids and it can harm sellers by driving away legitimate bidders. Bid retraction undermines trust in the marketplace, since a bid is a binding contract between the seller and the buyer. Please bid responsibly.

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