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No PaisaPay Refund for Delivered Items

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

The Buyer would not have an option to raise a PaisaPay Refund Claim in case Buyer has received the Delivery but is not satisfied with the same. If during the Refund Claim Verification it is later found that a PaisaPay Refund Claim was filed for item quality / description related disputes, irrespective of the nature and extent of difference in quality / description, such PaisaPay Refund Claims would be rejected. However, in such cases the Buyer can file a claim as Significantly Not As Described (SNAD) claim under eBay Buyer Protection Program.

Violations of this policy may result in a range of actions, including:

  • Cancellation of payment

  • Refund Claim being put on hold or rejection of a refund claim

  • eBay User ID Restriction or Suspension

  • Referral to Law Enforcement

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