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Presale policy

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

Policy overview

Presale listings must clearly state that they are "presale" in the title and description, and guarantee postage within 30 days of purchase.

In order to protect buyer and seller guarantees, presale listings must follow eBay policy, including listing the date the item will be available to post.

What is the policy?

  • Presale listings must guarantee that the item will be posted within 30 days of purchase

  • The date the item will be available to post must be clearly stated in the listing

  • Listings must clearly indicate in the title and description that the item is being offered for presale

  • Handling time details should include the time it will take the seller to acquire the item, in addition to the time it will take the seller to deliver the package to the postal carrier

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Why does eBay have this policy?

This policy helps ensure our customers are protected by eBay buyer and seller guarantees.

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