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Transaction Interception

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

eBay policy prohibits members from pretending to be another eBay seller and accepting a buyer's payment. We call this type of activity transaction interception.

eBay encourages buyers to only communicate with sellers through their registered email addresses. Always knowing with whom you're dealing helps to ensure a safe and successful eBay transaction.

If you've received a request for payment from an email address that isn't your seller's registered email address, you should consider asking your seller to resend the email from the email address that is currently associated with his eBay account. If you have already sent payment to someone other than your seller, you may want to contact law enforcement officials as well as the payment service you used.

What to do when you encounter transaction interception
Please report any violation of our transaction interception policy by sending a copy of any email you received with the full header attached. We always need the full header of any email you send as evidence because it enables us to trace the pathway of the email.

Please review what a header is and how to locate it. If you have trouble finding the email header, visit spamcop.net, a Web site that contains information on how to obtain headers for many email clients.

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