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Transaction Interference

If you intend to sell on one or more of eBay's international sites, you will need to accept, and we encourage you to carefully review, the User Agreement, policies, and other requirements of that site. You can continue to reach out to the relevant customer service teams on the respective eBay site of your listing or transaction, as may be applicable to the nature of your query.

eBay Policy

  • Members are not allowed to interfere with another member's transaction.

  • Members may not contact a seller and offer to purchase a listed item outside of eBay.

  • Members are not permitted to email buyers in an open or completed transaction to warn them away from a seller or item. If you have a problem with a transaction, please use the feedback forum and review our Fraud Protection Program.


  • eBay will consider the circumstances of an alleged policy violation and the user's trading record before taking action.

  • Disciplinary action may result in a formal warning, temporary suspension, or indefinite suspension.

Violations of this policy may result in a range of actions, including:

  • Listing or Want It Now post cancellation

  • Forfeit of eBay fees on cancelled listings

  • Limits placed on account privileges

  • Account suspension


If a complaint can't be proven with certainty, eBay may take no action. Due to privacy issues, it's not possible for eBay to discuss the results of an investigation.

Mira has found the perfect dinner set for a party she wishes to host at her brand new home. Unfortunately, the auction-style listing will not end for another 6 days and the party is this weekend! Mary decides to e-mail the seller directly with an offer to buy the dinnerware immediately and directly from the seller and obtain overnight shipping for the item. By e-mailing the seller directly with an offer to purchase, Mira is in violation of the Transaction Interference policy.

To report a violation of our Transaction Interference policy:

Contact Customer Support

  • Include the appropriate information, including any relevant emails, with full descriptions in the subject line

eBay has this policy in order to protect the community from potentially fraudulent transactions which are more likely to occur outside of eBay. Remember: if the seller offers to sell you the item directly without bidding on or winning the item on eBay, this is a violation of eBay policy and you will lose the benefit of eBay purchase protection programs. Please report it to us immediately.

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