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Making a Second Chance Offer
When you send a Second Chance Offer, you give the bidder the chance to buy the item at a Buy It Now price equal to their last bid amount. It's up to the buyer to decide whether to accept the offer.
When to use a Second Chance Offer
In general, you can make a Second Chance Offer if your listing meets these criteria:
Learn more about what to do when a buyer doesn't pay.
How it works
When you send a Second Chance Offer, the bidder receives an email with the opportunity to buy the item at a Buy It Now price equal to their last bid amount. It's up to the buyer to decide whether to accept the offer.
For example, if the bidder's last shown bid was Rs.750.31, your offer automatically contains a Buy It Now price of Rs.750.31.
Sending an offer
To send a Second Chance Offer:
The number of Second Chance Offers you can send depends on the quantity of duplicate items you have available. For example, if you have 4 duplicate items, you can send offers to up to 4 bidders.
We'll send you a copy of the offer email we send to your bidder.
Buyers can choose not to receive Second Chance Offers by changing their communication preferences.
Canceling an offer
To cancel a Second Chance Offer, enter the item number of the offer you want to cancel (not the original item number) at My eBay > All Selling > End My Listing Early.
We recommend canceling a Second Chance Offer if you want to send an offer to another non-winning bidder without waiting for the first offer to expire.
Second Chance Offer guidelines
60 days after the listing ends
You select the offer's duration, choosing from 1, 3, 5, or 7 days. If the bidder doesn't respond within the time period you specify, the offer expires.
You won't be able to make another offer to the same bidder, so be sure to give your bidder time to respond.
The number of offers you can send depends on the quantity of duplicate items you have available. For example, if you have 4 duplicate items, you can send offers to up to 4 bidders. However, you can't send more than one Second Chance Offer to the same bidder.
Things to keep in mind
Have a question? We can help.