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About us
TekRefurbs (part of Netkraft, Inc) is a Microsoft Authorized Refurbisher with over 15 years of experience in Refurbishing and Reselling Computer systems. All PCs and Laptops are cleaned, Hard Disk Sanitized and reinstalled with a GENUINE Microsoft OS that will validate for authenticity with Microsoft web site and download free updates to keep your OS updated.We have a 45,000 sqft warehouse in Richmond, VA that is staffed with qualified technicians and sales people that are ready to assist with all sales support.Feedback: We are humans and sometimes mistakes happen - so please give us a chance to correct it. Customer satisfaction is our top goal.
Seller feedback (11,626)
- 9***y (697)- Feedback left by buyer.Past 6 monthsVerified purchasePurchased on 8/24 over the weekend. Realized item was not what I needed and requested to cancel before they opened on Monday. Zero response to any messages, item was shipped anyways. Started return request right away, took several days to get return label still with no actual communication. Item shipped back, signed for by seller, no refund. Opened a case with Ebay to get my refund. Can't speak to their products but the total lack of customer service is how they earned negative feedback
- o***u (6801)- Feedback left by buyer.Past yearVerified purchaseItem received in good condition, packaged well and meeting the description. However the power supply sent was the wrong type--but the seller IMMEDIATELY resolved the problem and made it right. A very trustworthy and helpful seller. Buy with confidence!
- 1***1 (171)- Feedback left by buyer.Past monthVerified purchaseReceived item as described. Multiple orders shipped in single package. Awesome turn around time.
- l***5- Feedback left by buyer.Past 6 monthsVerified purchaseFirst purchase from this seller. Excellent condtion as advertised. Solidly tested. Satisfaction guaranteed. Thank you!
- y***r (1675)- Feedback left by buyer.Past 6 monthsVerified purchaseComputer arrived quickly but was not the model I had purchased. I sent the seller a message4 days ago, and still have not received a response. Pretty disappointing that not only did they ship the incorrect PC, but wont take the time to answer me or resolve the situation. My photo shows the 9010 PC I received vs the 7010 I ordered.
- 8***s (251)- Feedback left by buyer.Past yearVerified purchaseFAST shipping! Bought on Saturday night and it was in the carrier's position Monday morning! Item as described, great transaction